MWA Intelligence manages your entire business enterprise by connecting your people, systems and assets…we deliver leading-edge, enterprise-class M2M (machine-to-machine) solutions and accompanying professional services. Our solutions include asset and resource management tools and related software, hardware and communication technologies to manage employees, assets and business operations in a more efficient manner. MWAi has developed a platform-independent approach to asset, service and mobile workforce management that is flexible and scalable to accommodate your company's unique requirements and grow as your business model evolves.

MWAi M2M solutions support the exchange of real-time information between hardware assets, mobile workers, back-office management and key stakeholders in mission-critical departments. The enterprise-class M2M solution integrates companies' service, sales, supply chain, billing, inventory and operations activities, and delivers business-critical information to people who need it, when they need it and where they need it to make intelligent and actionable decisions on a daily basis. The result is an efficient and intuitive system that better manages employees and devices, regardless of their location.

Product News

06.01.09
MWAi releases DC-PC version 3.4, which is utilized to collect asset information at end-user locations world-wide. This upgrade introduces a simplified installation process and streamlined communication methodology.
04.27.09
MWAi has released Intelligent Service 4.1 release 19 to extend compatibility with the ECI OMD ERP solution. Release 19 includes product enhancements focused on improving the automation of meter read collection and entry to the OMD system.
04.15.09
MWAi has released iMPS 1.7.4. This release of MWAi’s iMPS rapid assessment utility introduces a new export for compatibility with the Compass sales automation tool allowing dealers to leverage valuable asset related data collected through iMPS when generating sales proposals through Compass.
03.25.09
MWAi has approved the ECI OMD ERP solution release 2708 for use with MWAi’s Intelligent Service 4.1 service management and workforce automation solutions.
03.16.09
MWAi has released Intelligent Service 4.2 release 8 to extend compatibility with the ECI La Crosse ERP solution. Release 8 enhances the bi-directional communication with the La Crosse system with real-time synch of notes and message fields attached to service calls allowing dispatchers to update calls in La Crosse with all changes mirrored in Intelligent Service.

Support

MWAi Customer Care and Support Services is available from 8:00 AM to 8:00 PM Eastern Time. Support can be contacted at:

Phone – 888.703.2780
Email – support@mwaintel.com
Web – http://customercare.mwaintel.com
10.31.08
MWAi has relocated our worldwide corporate headquarters to a new facility in Scottsdale, Arizona. The new address is:

15990 N Greenway Hayden Loop
Suite 400
Scottsdale, AZ 85260
Other contact information remains the same.